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Дапамога
Comparison between Bandizip & Bandizip 365 Bandizip in comparison with other archivers Шмат'ядравасць How to use the Finder’s right-click menu for Bandizip How to set Bandizip as the default app to open archives How to open RAR files on Mac How to open ALZ and EGG files on Mac How to use Extract Here (Smart) How to split a large file into smaller files with Bandizip How to view a list of files in an archive How to modify an archive without decompression How to set a password for an archive How to encrypt filenames in archives How to preview image, document, and music files in an archive How to use Bandizip's built-in image viewer How to move files to Recycle Bin (Trash) when deleting How to use presets when compressing files How to use Parallel Extraction How to use the Password Manager How to use the Auto Password How to use Repair Archive How to use the Password Recovery
Troubleshooting
Аўтавызначэнне кадоўкі не працуе How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract a ZIP archive How to troubleshoot when a split archive can’t be decompressed How to troubleshoot when an error occurs saying split archive files are needed How to troubleshoot when an extracted app file can’t be opened How to troubleshoot when it takes too long to open archives How to troubleshoot when a badge icon for files doesn’t appear in the Finder How to troubleshoot when the Finder displays for external volumes incorrectly in the sidebar How to troubleshoot when the right-click menu for Bandizip does not appear in a cloud synced folder How to troubleshoot when files are automatically extracted from archives downloaded via Safari How to use the right-click menu for Bandizip on Ventura How to troubleshoot when a file downloaded through Chrome cant be opened. How to troubleshoot when you archive files in an external volume on Sonoma but the archive does not appear How to use the right-click menu for Bandizip on Sequoia How to change the Unicode normalization form used for filenames How to enable App Nap for Bandizip How to hide the services of Bandizip in the Finder's right-click menu How to troubleshoot when I can’t uninstall Bandizip How to troubleshoot when I can’t install Bandizip on the App Store How to request a refund for Bandizip that you bought from the App Store How to manage Bandizip 365 subscription from the App Store How to cancel a subscription to Bandizip 365

How to troubleshoot when a file downloaded through Chrome cant be opened.


The following issue has been fixed from macOS Ventura 13.4 (Monterey 12.6.8) and does not occur any longer.

On macOS Ventura 13.3, when you try to open a Gmail attachment file downloaded through Chrome, you may find that the file itself does not get opened but only the associated app runs.

It means that the filename stored on the device is in the NFC form and has failed to be forwarded to the app. Similar problems like this are being reported with other files created by some third-party apps.

The problem does not occur if the filenames is in the NFD or ASCII form. And since such a problem has never occurred on earlier versions than macOS 13.2.1, it is believed that the problem is due to a bug in the OS.

How to troubleshoot

  • Convert the file to an NFD filename. Select the file which cannot be opened in the Finder, and press the Return key (Enter key) twice.

    The Finder allows you to rename a file by selecting it and press the Return key. If you leave the filename untouched but press the same key again, the filename's for is converted to the NFD form.

  • If you have many files, just drag and drop all of them to another folder.
  • Copying and pasting files by using keyboard shortcuts cannot change the filename's form.
  • The problem does not occur if you run the app first and open the by using the app's own function or the drag and drop.

Bandizip and Unicode filenames

Bandizip for macOS supports both NFC and NFD filenames, but it uses an NFC one by default when processing files, to secure compatibility with other OSes like Windows.

Due to the problem described above, however, you may find that you cannot open an archive created by Bandizip if the Archive Utility has been chosen to open the archive.

In this case, run Bandizip and go to Preferences > Advanced tab, and then check the "Use NFD filename" checkbox.

Still, if you frequently exchange files with Windows users, using an NFC filename whould be better in terms of compatibility. It is recommended to use an NFC filename if the bug in macOS get fixed by Apple someday.

Please visit the link below to learn more about the NFC and NFD filenames.

Help » How to change the Unicode normalization form used for filenames